Bank of Guam builds digital capability to be resilient in the face of change

Bank of Guam embraces the digital movement, making monumental steps to deliver service to its customers safely, conveniently, and consistently. 

In our latest ‘Small Business, Big Impact’ feature on The Guam Daily Post, Bank of Guam President and CEO Joaquin Cook further emphasizes their investment in new systems and moving toward mobile and electronic alternatives.  

With online banking use in high demand, he discusses ways the bank is adapting and utilizing reliable connections to keep up with customers’ needs. Speed is key, and GTA is with them to ensure there is a consistent level of service. 

“We are now setting up WiFi networks in our branches so that people, while they’re in the branch, can get on their online banking app, and we can show them how to use the app to deposit a check, to transfer from accounts, and send money. You need a reliable network. You need uptime. And we’ve had a great experience with GTA and the ability to make sure that happens.” -Joaquin L.G. Cook, President and CEO, Bank of Guam

View the feature on the GTA YouTube page.