(Tamuning, Guam) Tuesday, July 7, 2026 — Following the passage of Super Typhoon Bavi, GTA crews have been in the field since 6:00 a.m. assessing network conditions and restoring core network infrastructure across the island. Our Enterprise Support teams are also assisting business customers and critical facilities as restoration efforts continue.
As commercial power is restored to more communities, additional portions of GTA's network will be brought back online. Crews are also repairing several backup generators at village network stations, primarily in southern Guam, that were affected by the storm. Restoration work will continue throughout the day as power returns and conditions allow.
Customers with GPA power are encouraged to restart their modem to check whether their internet service has been restored. Customers with an uninterruptible power supply (UPS) may also use it to power their modem and verify their connection, while using the UPS to temporarily power other essential devices if needed.
If your internet service is still not working after restarting your modem, please contact the GTA Call Center at 671-644-4482 for assistance.
Customers who do not yet have commercial power should wait until power has been restored before troubleshooting their modem or internet service.
- GTA Experience Center Tamuning and AAFES: 9AM - 6PM
- Micronesia Mall: 10AM - 9PM
- NEX: Closed until further notice
GTA appreciates the community's continued patience and understanding as crews work safely to restore network services following Super Typhoon Bavi. Additional updates will be provided as restoration efforts continue.